Shipping and Handling
We, as Winport Furniture, desire that our customers be satisfied with their purchases. The information below is provided to help you make the most of your purchases. We appreciate your business and thank you for shopping at Winport Furniture.
DELIVERY
Our trained professional delivery personnel are available to deliver your furniture directly to your home. Delivery charges are based up on your zip code and distance, it includes inspection, assembly and set up, as well as the removal of any packing material. Due to the circumstances beyond our control, such as, hurricanes, tropical storms etc., it is not possible for us to provide an exact time of your delivery. However, it can take up to 3 to 5 business days. Our delivery service will contact you the day before to inform and remind about scheduled delivery. You may also leave special instructions for us to call you at a specified number 30 mins to an hour prior your delivery so that drivers can be met at your home. Failure to notify us of any changes, once delivery has been conformed, will result in an additional charge. All Purchases must be paid on full prior to delivery or self-pick-up.
Please note, furniture shipping cost not included into the price, please contact us at 2819741380 or info@winportusa.com for an estimate. No returns or exchanged are allowed after 7 days.
NO RUSH DELIVERY
Not ready for your new items? No need to stress. We also offer a no rush delivery option. We can hold onto your items up to 3 months at our warehouse— just contact us and we will schedule your delivery for the time frame that works best for you.
CUSTOMER PICK UP
Should you choose to waive the delivery option, you may pick up your furniture from our location. Our personnel are available to assist you with loading you merchandise. However, we cannot be responsible for securing your merchandise or for damages that occur as a result of transportation. Please check your items carefully prior to living a pick-up area. All customer pick-ups require an original receipt and government issued photo ID to be presented before merchandise can be release. No returns or exchanges are allowed after picking-up the purchase.